Privacy policy


Pursuant to Article 13 of EU Regulation 679/2016, relating to the protection of individuals with regard to the processing of personal data, as well as the free circulation of such data (hereinafter "GDPR"), we inform Users that the company that owns the site, indicated at the bottom of the Home Page of the site itself, is configured as the Data Controller (hereinafter "Data Controller") within the limits of the processing of personal data specified in the following information. For more information in relation to these treatments not present in the following Privacy Policy, the User can contact the Owner at any time using the contact information provided.

According to the indicated legislation, this treatment will be based on principles of correctness, lawfulness and transparency and protection of your privacy and your rights.


1. Personal data collected and treatments


a) Navigation data

The computer systems and software procedures used to operate this site acquire, in normal operation and only for the duration of the connection, some data which are then implicitly transmitted in the use of Internet communication protocols.


b) Data provided voluntarily by Users / Visitors

Data provided directly by users of the site can be collected and processed, such as telephone number, email address, name and surname, profession, province, state, country, city and post code, gender and date of birth, products / services purchased as well as information on payment channels and methods.


c) Cookies

This site uses cookies or markers, information packages sent by a web server (in this case, from this site) to the visitor's / user's browser and automatically stored by the latter on their device (personal computer, tablet, mobile phone, etc. .) and automatically sent back to the server at each subsequent access to the site, as specified in the site's Cookie Policy.




2. Methods of collection and treatment


Personal Data can be entered voluntarily by the User, or collected automatically while browsing the site. .

Failure by the User to provide certain personal data may not allow this site to provide its services. .

The processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated, adopting all the technical and procedural security measures deemed adequate, aimed at preventing access, disclosure, modification or unauthorized destruction of Personal Data, identified and updated on the basis of IT risk, as indicated by art. 32 of the GDPR.



3. Subjects involved in the treatment


In addition to the Data Controller, in some cases, categories of persons authorized to process the processing involved in the development and management of the services provided by the company through this website (administrative, commercial, marketing, legal, administrators of system) or external subjects (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies, web platform managers).

Specifically, Webidoo S.p.A., as part of the provision of the services of this site, is configured as an External Manager for the processing of personal data concerning the Users of the site.



4. Purpose of the Treatment


a) The User's personal data are collected and processed to allow the Owner to provide its services, specifically: access to third party service accounts made available voluntarily by the users themselves, registration and authentication, interaction with social networks and platforms external, social features, interaction with live chat platforms, address management and sending of email messages, display of content from external platforms and interaction with support and feedback platforms.


b) The information collected through both technical and profiling cookies, as better specified in the cookie policy, may be used for remarketing and behavioral targeting activities as well as for statistical and performance analysis of the site.


c) Furthermore, Users who have provided their telephone number and email address could be contacted for commercial or promotional purposes linked to this site, only after a specific consent to commercial communications.


d) The User's personal data may finally be used for defense by the Owner in court or in the stages leading to its eventual establishment, against abuses in the use of the site or related services by the User.



5. Time and place of conservation


The Data will be kept for the period strictly necessary for the pursuit of the aforementioned purposes. The processing and storage are carried out at the webidoo S.p.A. Data Centers. located on the national territory or in any case in subjects established in the territory of countries belonging to the European Union.

The User may at any time request to interrupt the provision of the service and exercise his rights referred to in paragraph 6 of this document.


6. User rights


As a data subject, the GDPR gives the User specific rights, including those to ask the Data Controller:

● confirmation as to whether or not your personal data is being processed and, in this case, to obtain access to it (Article 15 "right of access");

● the correction of inaccurate personal data, or the integration of incomplete personal data (Article 16 "right of rectification");

● the cancellation of the data, in the presence of one of the reasons provided for by the GDPR (Article 17 "right of cancellation"), where applicable;

● to limit the processing of their data, in the presence of one of the reasons provided for by the GDPR (Article 18 "right of limitation");

● to receive the personal data provided by you in a structured format, commonly used and readable by an automatic device, as well as to transmit them to another Data Controller (Article 20 "right to portability"), where applicable.


Furthermore, the User has the right to withdraw consent to the processing of their data for the purposes referred to in point c) of paragraph 4 at any time, without prejudice to the lawfulness of the processing based on the consent given before the revocation, and to oppose at any time to processing for marketing purposes possibly based on legitimate interest (art. 21 "right to object").


To exercise their rights, the User may send a request, in writing to the Data Controller, at its headquarters indicated on the site itself.


Without prejudice to any other administrative or judicial appeal, the User also has the right to lodge a complaint with a supervisory authority, if they believe that the processing in question is carried out in violation of the GDPR. Further information is available on the website






1. What are cookies


Cookies are small text files that are automatically placed on the browser's PC within the browser. They contain basic information on Internet browsing and, thanks to the browser, they are recognized every time the user visits the site.

Below is all the information relating to the cookies installed by this site and the information relating to the management of preferences by the User.



2. Cookies used by this site


This site uses cookies, including from third parties, to improve the browsing experience and allow those who surf to use our online services and view advertising in line with their preferences. The cookies used on this site fall into the categories described below.



3. Cookie management


3.1 Technical cookies


The technical cookies described below do not require consent as they are strictly necessary for the provision of the service; they are therefore installed automatically following access to the site:


● Cookies that allow the site to function properly also allowing the User to have a functional browsing experience. For example, they keep the user connected while browsing, preventing the site from requesting to log in several times to access subsequent pages.


● Cookies that allow you to remember the preferences selected by the User while browsing, for example, they allow you to set the language.


● Cookies that help to understand, through data collected in anonymous and aggregate form, how users interact with the website providing information relating to the sections visited, the time spent on the site, any malfunctions.


3.2 Third party cookies


Through this site cookies managed by third parties are also installed.
If you would like information on these third-party cookies and on how to manage consent, please access the links in the tables below. Also, by accessing the page it is possible to inquire about the methods of providing ads based on the interests of the Users as well as manage the cookies of the listed companies that work with the website managers to collect and use information instrumental for this purpose.


3.2.1 Statistical cookies and third-party audience measurement


These cookies provide anonymous / aggregate information on how visitors navigate the site. Below are the links to the respective cookie policy pages to manage consent.



Adobe Analytics: statistics system

Analytical cookies

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SiteCensus: statistics system

Analytical cookies

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Google Analytics: statistics system

Analytical cookies

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Duda Analytics: statistics system

Analytical cookies

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Shinystat: system of statistics

Analytical cookies

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3.2.2 Social media sharing cookies


These third-party cookies - if there are links on the site - are used to integrate some common features of the main social media and provide them within the site. In particular, they allow registration and authentication on the site via facebook and google connect, the sharing and comments of pages of the site on social networks, enable the "like" on Facebook and "+1" on G + features. Below are the links to the respective cookie policy pages to manage consent.



social media

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G +

social media

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social media

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social media

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social media

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3.2.3 Remarketing cookies


These third-party cookies allow you to send advertisements to users who have visited the site both while browsing the websites of the Google Display Network and / or using the apps of the Google Display Network and while browsing on Google. Information on how to disable the use of cookies by Google can be found on the Google Ads Preferences page




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3.2.4 Retargeting cookies


These third-party cookies allow you to send advertisements to users who have visited the site both while browsing the websites of the Facebook Audience Network and while browsing Facebook and / or Instagram. Information on how to disable the use of cookies by Google can be found on the Facebook Ads Preferences page




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4. Remember that you can manage your cookie preferences also through the browser


Internet Explorer

In Internet Explorer, click on "Tools" and select "Internet Options". In the Privacy tab, move the cursor up to block all cookies or down to allow all cookies, and then click OK.

Choose the "Tools" menu of the browser and select the "Options" menu. Click on the "Privacy" tab. In the "Retention rules" drop-down list, select the desired level. Check the box "Accept cookies" to enable cookies, or remove the check to disable them. Choose how long cookies can be kept.



Click in the Safari menu, select the "Edit" menu and select "Preferences". Click on "Privacy". Place the "cookies Block" setting and click OK.


Click on the Chrome menu in the browser toolbar. Select “Settings”. Click on “Show advanced settings”. In the "Privacy" section, click on "Content settings". In the "Cookies" section, select "Block all sites from saving data" and then click OK.


If any other browser is used or you do not know the type and version of browser used, click "Help" in the browser window at the top, from which you can access all the necessary information.

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